The leading organisation working with individual mediators who are struggling to get work or to build experience, and with mediation providers on wider strategy, mediation service set up, and building lasting businesses.
If you need help building your mediation business, find out more and book your Discovery Call today.
Mediator Desk
Practice Management and Digital Records for Mediators
Mediator Desk is a platform developed by The Dispute Resolution Agency to support mediators, training providers, and professional bodies with a modern way to manage mediation work and professional development.
For mediators, it provides a complete practice management system with tools for case management, automated client onboarding, document storage, file notes, review collection, and a dedicated Mediators’ Room for preparation and case collaboration.
Mediator Desk also includes a Digital Practice Record, enabling mediators to log training, mediation experience, supervision, and reflective practice in one place. This structured record can be shared when applying for panels, memberships, or accreditation.
Training providers and awarding bodies can use the platform to review applications more efficiently, with clear summaries of experience aligned to their membership requirements.
We are also developing dedicated competition management and training provider portals, helping the wider mediation profession track experience, support development, and reduce administrative burden.
Build Confidence. Get Clients.
Build confidence and strengthen your practical ability through realistic scenarios, facilitated practice and constructive feedback.
Mediator Readiness Programme
Join our three month programme which includes 3 dedicated coaching sessions, access to skills sessions, and support to help you progress your mediation career. Find out more here.
Mediator Skills Practice Sessions
No observations? No live cases? Need to build confidence? Register for our skills practice sessions. Find out more here.
Manage Your Practice
Use Mediator Desk to manage your professional development, reflective practice, CPD, supervision and mediation experience in one place.
Practitioners can also access case management, client onboarding, documentation, compliance and practice-management tools.
