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About Us

Building Mediation Practices Since 2012

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Who We Are

The Dispute Resolution Agency is a trusted partner for mediators, panels, and providers who want to build successful mediation businesses and services.

We support every stage of development, from initial concept and professional set up through to post-qualification experience, business strategy, visibility, systems, and long-term growth.

Our role is simple: to help you turn mediation expertise into a credible, visible, and commercially sustainable practice.

What We Do

We help mediation professionals and organisations:

  • Set up credible mediation practices

  • Build post-qualification experience

  • Develop confidence through skills practice and co-mediation

  • Improve visibility and attract enquiries

  • Create strong business and growth strategies

  • Build operational systems and workflows

  • Scale panels, providers, and mediation services

  • Use Mediator Desk to manage practice, progression, and delivery

Our Approach

We believe mediators and mediation organisations need more than theory or generic marketing advice.

They need:

  • practical support

  • sector understanding

  • professional development pathways

  • visibility strategies that build trust

  • systems that support growth

  • realistic business guidance

 

Our approach combines mediation practice understanding with operational and commercial support designed specifically for the sector.

Supporting Long-Term Professional Development

A key part of our work focuses on helping mediators bridge the gap between qualification and active practice.

This includes:

  • skills practice sessions

  • reflective development

  • co-mediations

  • progression support

  • visibility development

  • commercial practice-building support

 

We recognise that many mediators need structured opportunities to continue developing confidence and practical readiness after formal training.

Mediator Desk

Mediator Desk forms part of our wider commitment to supporting modern mediation practice and professional development.

The platform supports:

  • case management

  • mediator progression

  • reflective practice

  • panel management

  • collaboration

  • organisational systems and reporting

Our Focus

Our focus is simple:


helping mediators and mediation organisations build professional, sustainable, and visible practices with confidence.

Build Your Mediation Business with the Right Partner

You may be starting from scratch, developing experience, improving visibility, or scaling an established service.

Wherever you are in the journey, we help you take the next step with clear strategy, practical support, and trusted sector knowledge.

Book a Discovery Call
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